"Lyallpur Uniforms is an ISO 9001 : 2008 certified company and it has always kept quality as its main aim and aspiration which ensures to maintain long and enduring relationship with our honored customers. Today , Lyallpur Uniforms has become a name to surmise with and has become an All India Distributor of reputed brands like – Puma, Nike, Benetton etc. Our deliverance continues valued growth to our stake holders and envisions becoming world’s biggest uniform manufacture by the year 2020."
A customer is the most important visitor in our premises; he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so; said by Father of the Nation, Mahatma Gandhi, is so true and we do believe the same. We are here to serve our customers.
We involve in using technology to organize, automate, and synchronize business processes-principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold and reduce the cost of marketing and client service. Our relationship with the customers describes a company-wide business strategy including customer-interface departments as well as other departments.
Recognizing and realizing that service is an important factor in attracting and retaining customers, organizations are increasingly turning to technology to help us improve our client’s experience while aiming to increase efficiency and minimize cost.
“Our business is about technology, yes. But it’s also about operations and customer relationship”
In developing our products, quality assurance is a systematic process of checking to see whether that particular product is being developed to meet specified requirements. We have a separate department devoted quality assurance. Our quality assurance system is to increase customer confidence and our credibility.
We all tend to tie our self-esteem strongly to the quality of the product we produce-not the quantity of the product, but the quality.”
For every industry, for increased sales and better name amongst consumers and fellow companies, it is important to maintain a level of quality. Especially for the firms engaged in export business have to sustain a high level of quality to ensure better business globally. Generally quality control standards for export are strict, as it holds the prestige of the country. In our company quality control is practiced right from the initial stage of sourcing raw materials to the stage of finished garment. Our product quality is calculated in terms of quality and standard for fiber, yarn, fabric construction, colour fastness, surface design and the finished product. However, quality expectations for export are related to the type of customer segments and the retail outlets.
There are a number of factors on which quality fitness of garment industry is based, such as-performance, reliability, durability, visual and perceived quality of the garment. Quality needs to be defined in terms of a particular framework of cost. The national regulatory quality certification and international quality programs, like ISO 9000 series lay down the board quality parameters on which our company has maintained thoroughly.